LIKE YOU, WE COVER THE GLOBE.

PBES privacy policy

PBES (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or use our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

a. Information you provide to us
We may collect personal information that you voluntarily provide, including:
  • Name
  • Email address
  • Phone number
  • Company name
  • Enquiry details submitted through our website forms
  • Email preferences or marketing opt-in selections
b. Information Collected Automatically
When you use our website, we may collect:
  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages visited and time spent on site
This is collected using tools such as:
  • Google Analytics
  • Google Search Console
  • Cookies and similar technologies
c. Information from Third Parties
We may receive data from:
  • Our CRM and email marketing system
  • Advertising platforms such as Google Ads
  • Partners or service providers who assist in delivering our services

We use your personal data to:
  • Service Delivery and Communication
  • Respond to enquiries
  • Provide requested services or information
  • Manage customer relationships
  • Marketing & Advertising
  • Send email marketing (only if you have opted in)
  • Deliver personalised advertising via Google Ads
  • Analyse engagement with our website and campaigns
  • Website Performance & Security
  • Improve website performance and user experience
  • Detect and prevent fraud or misuse

We process your data under the following lawful bases:
  • Consent – for email marketing, non-essential cookies, and analytics
  • Legitimate Interests – improving our website and services
  • Contract – when communication is necessary to provide services
  • Legal Obligation – where required by law

We never sell your personal data, however we may share your data with partners who help deliver our services

Some service providers (e.g., Google) may process data outside the UK/EEA. We ensure adequate safeguards are in place, including:
  • Standard Contractual Clauses
  • UK Addendum agreements
  • Approved data transfer mechanisms

We keep personal data only as long as necessary for the purposes collected, including:
  • Enquiries: typically 12–24 months
  • Marketing: until you unsubscribe
  • Analytics data: configured in Google Analytics (e.g., 26 months)

Under UK GDPR you have the right to:
  • Access your data
  • Correct inaccurate information
  • Delete your data (“right to be forgotten”)
  • Object to processing
  • Withdraw consent for marketing
  • Data portability
To exercise your rights, contact: [insert email address]

We implement technical and organisational measures to keep your data secure, including encryption, access controls, and regular monitoring.

Our website may contain links to external sites. We are not responsible for their privacy policies.

We may update this Privacy Policy from time to time. The date of the latest update will always be shown at the top of the page.

For any queries about this policy or your data, please contact:

  • [Company Name]
  • Email: [insert email]
  • Address: [insert address]
LIKE YOU, WE COVER THE GLOBE.
PB Engineering Solutions Limited
Office 614, Farnborough Airport Hampshire, GU14 6XA, United Kingdom
Company Registration No. 07459069.
For urgent assistance please call: +44 (0)3333 582 200
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